An Australian chain of discount department stores, which was founded in regional New South Wales in 1964, required the support of RGIS. The company is a division of a larger group and operates 182 stores, with around 22,000 employees across Australia and Asia. The discount department store stocks clothing, health and beauty, garden, pet items, books, DVDs, CDs, some furniture items, snack food and small electrical household appliances.
REQUIREMENTS The discount department store chain needed a solution to audit the pick accuracy within their own warehouse and a third party logistics (3PL) warehouse, once the stock arrived at store. The stores did not have personnel available to check what had been delivered was correct.
The discount department store chain required RGIS to provide the following:
SOLUTION The discount department store chain partnered with RGIS to complete the
warehouse pick accuracy project, and RGIS provided the following:
RESULTS The discount department store chain found by outsourcing the
warehouse pick accuracy project to RGIS, the following results were achieved: