National Expansion of Merchandising Services for Major Supermarket Brand
Case Study
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Stores
165
Items per store
2,000+
Auditors per store
5
A leader in the global ready to wear fashion and accessories market required the support of RGIS. In 41 countries with 1,632 points of sale providing ready to wear fashion and accessories for both the female and male market. The physical presence of the brands is an integral part of the strategy. The retailer invests in approximately 100 stores per year to make the collections accessible around the globe.
THE CHALLENGE
The retailer required RGIS to provide the following:
- To complete stocktakes in 165 stores
- Consistency in procedures across all stores
- Out of hours so not to disrupt staff or customers
- Variance checking to be conducted after every store count
Why RGIS?
The fashion and accessories retailer wanted to have a consistent stocktake procedure across all stores.
Our Solutions
The fashion and accessories retailer partnered with RGIS to complete the store stocktakes with variance checking, and provided the following:
Scheduled two to five experienced RGIS auditors per store
All counts were conducted before or after trading hours
Allocated four hours per store
Scanned all items in each store
Completed variance checks at each store
Results
The fashion and accessories retailer found by outsourcing the store stocktakes with variance checking to RGIS the following results were achieved:
All 165 stores were scheduled and counted out of hours
Counted between 2000 and 4500 items per store
Conclusion
By partnering with RGIS, the fashion and accessories retailer successfully standardised its stocktake methodology across all 165 stores, ensuring procedural consistency and reliable data capture throughout the estate. All counts were conducted out of trading hours, eliminating disruption to customers and store teams while maintaining operational continuity. With structured variance checks completed after every store count and between 2,000 and 4,500 items verified per location, the retailer gained improved inventory accuracy, comparable reporting across all sites, and stronger control over stock integrity. The programme established a consistent, repeatable inventory process to support ongoing retail performance and governance.
