Financed Vehicle Audit at Car Dealerships
An American global car manufacturer sells automobiles and commercial vehicles under the major car brand. A car manufacturer in Argentina is a subsidiary of the major car brand, and required the support of RGIS.
REQUIREMENT
The car manufacturer’s credit department wanted to have a vehicle audit of financed vehicles in dealerships, so required RGIS to provide the following:
- Coverage capacity for 24 cities
- Reporting on total quantities and locations of vehicles by dealership
- Inspect all supporting documentation for the vehicle
- Check the condition of each vehicle
SOLUTION
The car manufacturer partnered with RGIS to complete the audit of financed vehicles in dealerships, and provided the following:
- Scheduled a team of 15 experienced RGIS auditors
- Allocated teams by locality to cover all dealerships
- Checked vehicles were in the correct place
- Reviewed both physical vehicle and the documentation
- RGIS project manager developed a bespoke executive brief containing all the vehicle audit information
RESULTS
The car manufacturer found by outsourcing the audit of financed vehicles in dealerships to RGIS, the following results were achieved:
- Variance of vehicle information could be updated
- The customer was now aware that the vehicles were in the correct place and in good condition to be able to be sold