Introducing Total Retail Loss

While the word 'shrinkage' or 'shortage' has been in use for more than a 100 years to describe retail 'losses', it does not enjoy a universally agreed upon definition in terms of what is included and excluded when it is used, nor how the value of losses should be calculated.

Often used to describe the difference between anticipated and actual levels of retail inventory, where the root causes of losses are typically unknown, it has become a catch all term used by the industry to describe a wide variety of retail-related losses, some of which relate as much to lost margin as they do lost stock.

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